Takdet's Privacy Policy — Full Transparency

Welcome to Takdet. We believe your personal data matters and deserves the highest level of care. This Privacy Policy explains how Takdet collects, uses, shares, and protects your data.

Takdet complies with international data protection standards, including GDPR, CCPA, and other applicable regulations. You have full control over decisions regarding your personal data.

This policy is updated regularly. We will notify you of any changes. Check this page from time to time for the latest information.

Takdet collects information from various sources so we can provide you with the best possible service.

Information You Provide Directly

• At the time of account registration: Name, email, phone number, date of birth, address.
• During identity verification: National ID, passport, driving license.
• Payment Information: Bank account and mobile banking numbers (we do not store these directly).
• Contact: Conversations and emails with the support team.

Automatically Collected Information

• Device Information: Browser type, operating system, IP address.
• Usage Data: Which pages you visit, how long you stay, and which links you click.
• Location Data: General geographic location (non-specific).
• Cookies & Similar Technologies: To track your preferences and behavior.

Takdet uses your data solely for its stated purposes and never for anything else.

Reasons We Use Your Data

• Service Provided: Account creation, transaction processing, and customer support.
• Legal Compliance: Anti-money laundering laws and tax regulations.
• Security: Fraud prevention and account protection.
• With your consent: Sending special offers and newsletters.
• Service Improvement: Research, analysis, and adding new features.

Takdet will ask for your explicit consent before using your data for marketing purposes. You can withdraw that consent at any time.

Takdet does not sell or share your personal information — that is our commitment. However, there are specific circumstances under which data may be shared.

When We Share Information

• Service Provider: Payment processors, hosting providers, and others who operate our services.
• For legal requirements: Court orders, government requests, and criminal investigations.
• Business Transfer: If Takdet is restructured or sold to another company.
• Aggregate Data: For research or analysis using anonymized data.

Takdet uses industry-leading technology to keep your information secure.

Security Measures

• SSL Encryption: All data transmissions are encrypted. No one can intercept them.
• Firewall Protection: Takdet's servers are protected by advanced firewalls.
• Access Control: Only authorized staff can access your data.
• Regular Audits: Independent security experts regularly audit our systems.
• Backup: Data is regularly backed up to secure locations.
• Password Encryption: Passwords are hashed and salted. Even we cannot read them.

That said, no security is absolute. You also share responsibility for keeping your account safe — use a strong password and enable two-factor authentication.

Takdet uses cookies and other tracking technologies to improve your experience.

What Are Cookies?

Cookies are small files stored by your browser. They help remember your preferences.

Why We Use Cookies

• To keep you logged in: So you don't have to enter your password every time.
• To remember your preferences: Language, theme, and settings.
• Usage Analytics: To understand how people use the site.
• Advertising: To show you relevant offers.

Cookie Controls

You can adjust cookie settings in your browser and disable all cookies. However, disabling certain cookies may affect how the site functions.

You have specific rights regarding your personal data. Takdet respects and upholds those rights.

You can

• Right to Access: To find out what data we hold about you. Takdet will provide you with a copy.
• Right to Rectification: To correct inaccurate information. Many details can be edited directly from your account.
• Right to Erasure: You can request that your data be deleted. (Certain information required by law must be retained.)
• Data Portability: You can receive your data in a machine-readable format.
• Right to Object: You can object to certain types of processing.

To exercise these rights, please contact our support team. We will respond within 30 days.

Takdet only retains your data for as long as necessary. Data that is no longer needed is deleted.

How Long We Retain Your Data

• For as long as your account remains active: Your profile information is retained for as long as your account remains active.
• 3 years after account closure: All your data is deleted 3 years after your account is closed.
• Financial Records: May be retained for up to 7 years as required by law.
• Security Logs: Up to 6 months for security and fraud investigation purposes.

You can request that your data be deleted at any time. We will do so unless we are legally required to retain it.

Takdet takes child protection seriously. Our platform is not intended for minors.

Our Policy on Children's Data

• Takdet is for individuals aged 18 and above only.
• No one under the age of 18 is permitted to open an account.
• If we discover that an account was created by a minor, it is closed immediately.
• Where permitted by law, parents or guardians may request information about their child's data.

If you believe a minor is attempting to or has already created an account, please notify our support team.

If you have any questions or concerns about this Privacy Policy, please get in touch with us.

Contact Us

Email: [email protected]

Support: [email protected]

Time: 24/7 — support in Bengali is available every day of the week.

Appeals Process

If you are not satisfied with our response, you may escalate to the data protection authority in your country. In Bangladesh, this is the relevant approved regulatory body.